State Farm® Insurance Agent Chris Gann

"I had just purchased a new vehicle and had an older one to repair and sale. Marcie Silvers was very helpful in handling my auto insurance for the new as well as the old. Outstanding Service and Friendly to boot. Drew Nicholas"

"I've been with State Farm for over 4 years, and I can't say enough good things about my experience, especially thanks to Zach Montalvo. He has been my main point of contact, and he consistently goes above and beyond to assist me. Zach is excellent at communicating any policy changes and keeps me informed about price adjustments, whether increases or decreases. His dedication and professionalism make a significant difference. I highly recommend Zach and State Farm for anyone looking for reliable insurance service!"

"Jaine helped me resolve all my issues in a timely manner, great communication and great rates. Will definitely recommend to friends and family!"

"I have been a customer of State Farm since I was 16 yrs old, I am now 61. I can honestly NOT recommend this office. When I first joined this office, I elected to have a certain amount of deductible on my wife's car, since it was newer then our other vehicle. A year or so later, I noticed that the deductible was incorrect. What I failed to notice and I know I had requested it, was rental car insurance. I did correct the amount of deductible. Not long after this, I had to put in a claim and guess what, I had no rental car insurance. I have NEVER not had rental car insurance. Of course I had to pay out of pocket for this, as we are a family of 4. Ultimately, it is my fault, but I know I stated rental car insurance. Fast forward, and my daughter is 15 years old. I received a phone call from a 'person' in this office stating that they were adding her to my insurance. I told them you are not, then I was informed that it was Texas law. Really? For a 15 year old? Then this person dropped it. Now, a few months later, she did turn 16 and did obtain her license and was added to my insurance. I was told a certain amount, but it actually was higher, not surprised. I was informed that she would receive a discount because of her honor roll status. So I quickly submitted her grades as requested...all was well. That was in May. Jun, July and August, I was contacted by this agency and informed that if I didn't submit to them her grades, I would lose the discount. And again, I replied to them with the same email chain with her grades on it. Then in August, received my typical email from them with my bill. It went from $255 to $$395 a month! No phone call, nothing. I asked why wasn't I notified of such a huge increase? 'We can't reach out to all of our customers when changes like this happen.' When I asked them why such a huge increase, I was told that 'its natural that the rates go up....from $255 to $355.' No, but OK, what about the other $50? 'Oh, corporate didn't run your daughters discount, so now we have broken it down in 3 payments over 3 months and added it to your bill.' What? So you didn't do your job, and now I have to pay for it? There have been other issues as well. I do like State Farm, but not this office. I will be leaving shortly. If you do join them, I recommend that you CONSTANTLY review your policy, rates and bills. I regret not doing so, but I have never had to up until now. Good luck."

"I needed to change my rental insurance policy and Marcia Silvers was able to get things done very quickly. She has always been very helpful, and is an asset to the office. I am very pleased with the service they provide."

"Very nice and follows thru. Glad to do business with."

"We moved all of our business policies to Chris' firm when our agent retired. They have done an amazing job in continuing great service - Marcie in his office is instrumental and quick to help answer our questions, provide documentation and ensure we are taken care of on the various policies."

"Very disappointed in State Farm as a company for refusing to insure my newly built house solely because I had 2 hail roof claims in the last 5 years. As if I have control over the weather"

"Positive/excellent corrected mileage settings"

"Excellent Service ! A++++. I wanted to change insurance companies because my prior company got out of hand with rates. Janie made the process so easy, gave me competitive quotes and made a painful process very easy. Thank you so much !"

"I have all of my insurance (home, auto, umbrella) with Chris. He has proven to be very informative and responsive. Recently we had a windshield replacement that had large scratches on the new windshield left by the vendor. They tried ghosting us but Chris worked hard to make sure they “made it right”. Chris and his team recognize the importance of having someone you trust in your corner when life requires you to call your insurance rep."

"Marcie Silvers is smart & efficient! She is a big asset for your firm."

"I recently had the pleasure of interacting with Marcie at Chris Gann State Farm insurance company, and her assistance was genuinely exceptional. She went above and beyond to help me resolve an issue I was facing with my insurance policy, and her attentive and prompt response left a lasting impression. I was particularly impressed by Marcie's quick response time. Within a short period after submitting my inquiry, she promptly replied with detailed information and additional resources to assist me further. Her prompt efficiency and dedication to resolving my concerns relieved the stress and uncertainty of the situation. Thanks to Marcie's diligence and commitment to assisting me, my insurance issue was successfully resolved promptly. I am genuinely grateful for her outstanding support and guidance. My experience with her has been nothing short of exceptional, and I am grateful to have had her assistance. I highly recommend the Chris Gann State Farm Insurance Company."

"My father added me on to his State Farm Insurance policy the day I turned 16. That was 34 years ago. State Farm has been my insurance policy provider not only for my personal and business vehicles but my home as well. Do not hesitate to reach out to them. Marcie in particular is a fantastic agent, very professional and very knowledgeable about the insurance business and knows exactly just the protection you will need. I would recommend her 10 out of 10 times!"

"I’ve been dealing with a lot lately and Marcie was extremely helpful and made the process easy. She was so amazing that I would love to continue doing business with State Farm and I will continue to share my experience with my friends and family about her."

"Honest and knowledgeable staff. Jaine was fast and courteous through the whole process!"

"This guy is great. Maybe the second greatest agent in the whole city."

"It Is a good place but not as good as the Price tag for the ítems service Is as expected nothing to write home about"

"Valoro grandemente el excelente trabajo de Chris Gann y sus colaboradores en State Farm. Estoy muy satisfecho por el gran trabajo que hacen Chris y su equipo."

"I recently joined State Farm Insurance and have had nothing but a stress free and pleasurable experience. On top of the best rates I could find for my vehicles....They also have a awesome drive safe incentive that saves you money if you drive well. The office staff is very helpful and kind. Marcie is very knowledgeable. She walks you thru step by step so you understand everything thoroughly. Zach is always professional and courteous. Janie was initially who signed me up for the insurance. She was very kind and patient with my many questions and concerns.. I have spoken to the Agent Chris as well and he was also very nice and attentive. They are extremely reasonable and always work with you if you need help..I HIGHLY recommend this state farm team."

"I’ve had nothing but great service in my 30 years with them. Marcie is fantastic to work with and always makes things easy to get taken care of! Highly recommend!"

"Marcy is awesome. She takes care of all my business needs and is extremely helpful. She provides the best service I have ever had in my 40 years as a customer of State Farm."

"Great customer service! Chris and Maria were both friendly and helpful. The office looks very cool too. 👏"

"Had a person strike my truck in a parking lot and leave the scene. Mr Gann and the state farm team were awesome in getting me taken care of to include sending me to Caliber Collision center, and they were awesome. Got my truck repaired with new parts in less than 4 days. Very impressive and I am extremely grateful. Thanks to all involved."

"Great person...very helpful and informative"