State Farm® Insurance Agent Chris Gann

"I wanted to add a third car to my account and check an overcharge after adding a third driver, Valeria took care of everything we needed with a lot attention to detail and keeping me in the loop every step of the way. I am very satisfied with the attention I was given."

"Jaine Rodrigue gives expectational customer service and takes the time to get you the best policy possible!"

"Zach Montalvo has been our agent now for 3 years for both commercial and residential insurance. He's attentive to our accounts calling when needed with changes or additional savings. He responds quickly to questions and has helped save our company over 30K! We review our accounts yearly with him and Chris Gann and appreciate their professionalism."

"Jaine was great to work with. She helped with any questions I had and was patient with me as I made any decisions about the many options they offer."

"Janie was very helpful and had answers to all my question. Janie was knowledgeable and had additional information that made my decision to join State Farm Insurance. Thank you Janie."

"I got my insurance with Valeria Ruano, she was immensely helpful with the process! I got a life insurance and she explained everything so throughly. I definitely recommend you get your policy with her !"

"I recently had the pleasure of dealing with Zach Montalvo, and I couldn't be more pleased with the service provided. Mr.Montalvo went above and beyond to ensure that all my needs were met with the utmost professionalism. He is knowledgeable and dedicated to providing his clients with the best possible service. Insurance can be a pain at times, but he took the time to explain all the details and made sure I understood all my options. If you're looking for someone who truly cares and is knowledgable, ask to speak to Zach Montalvo! Thank you Mr.Montalvo!"

"The BEST experience with a very professional crew . All my issues were resolved in a timely manner- Thank you Chris Gann. Definitely recommend State Farm Chris Gann!"

"I have nothing but good things to say about this State Farm office. Chris Gann and his team are very professional and offer the best service, I just recently filed a claim and they were able to help me with ease. I wouldn’t want to work with any other office in the city. :)"

"My fiancé and I joined State Farm around three years ago, and I want to share how fantastic it has been so far. Initially, we chose auto insurance, but after consistently receiving excellent service from our agent, Zach Montalvo, we decided to bundle our home and auto policies. Zach consistently guides us in optimizing our insurance coverage, which has helped us save hundreds of dollars. The personalized service and dedication to our needs have made our experience exceptional. We highly recommend this State Farm office and Zach to anyone seeking reliable insurance!"

"Chris provided exceptional service—professional, knowledgeable, and quick to respond. He made the entire insurance process simple and stress-free. Highly recommend!"

"I had just purchased a new vehicle and had an older one to repair and sale. Marcie Silvers was very helpful in handling my auto insurance for the new as well as the old. Outstanding Service and Friendly to boot. Drew Nicholas"

"I've been with State Farm for over 4 years, and I can't say enough good things about my experience, especially thanks to Zach Montalvo. He has been my main point of contact, and he consistently goes above and beyond to assist me. Zach is excellent at communicating any policy changes and keeps me informed about price adjustments, whether increases or decreases. His dedication and professionalism make a significant difference. I highly recommend Zach and State Farm for anyone looking for reliable insurance service!"

"Jaine helped me resolve all my issues in a timely manner, great communication and great rates. Will definitely recommend to friends and family!"

"I have been a customer of State Farm since I was 16 yrs old, I am now 61. I can honestly NOT recommend this office. When I first joined this office, I elected to have a certain amount of deductible on my wife's car, since it was newer then our other vehicle. A year or so later, I noticed that the deductible was incorrect. What I failed to notice and I know I had requested it, was rental car insurance. I did correct the amount of deductible. Not long after this, I had to put in a claim and guess what, I had no rental car insurance. I have NEVER not had rental car insurance. Of course I had to pay out of pocket for this, as we are a family of 4. Ultimately, it is my fault, but I know I stated rental car insurance. Fast forward, and my daughter is 15 years old. I received a phone call from a 'person' in this office stating that they were adding her to my insurance. I told them you are not, then I was informed that it was Texas law. Really? For a 15 year old? Then this person dropped it. Now, a few months later, she did turn 16 and did obtain her license and was added to my insurance. I was told a certain amount, but it actually was higher, not surprised. I was informed that she would receive a discount because of her honor roll status. So I quickly submitted her grades as requested...all was well. That was in May. Jun, July and August, I was contacted by this agency and informed that if I didn't submit to them her grades, I would lose the discount. And again, I replied to them with the same email chain with her grades on it. Then in August, received my typical email from them with my bill. It went from $255 to $$395 a month! No phone call, nothing. I asked why wasn't I notified of such a huge increase? 'We can't reach out to all of our customers when changes like this happen.' When I asked them why such a huge increase, I was told that 'its natural that the rates go up....from $255 to $355.' No, but OK, what about the other $50? 'Oh, corporate didn't run your daughters discount, so now we have broken it down in 3 payments over 3 months and added it to your bill.' What? So you didn't do your job, and now I have to pay for it? There have been other issues as well. I do like State Farm, but not this office. I will be leaving shortly. If you do join them, I recommend that you CONSTANTLY review your policy, rates and bills. I regret not doing so, but I have never had to up until now. Good luck."

"I needed to change my rental insurance policy and Marcia Silvers was able to get things done very quickly. She has always been very helpful, and is an asset to the office. I am very pleased with the service they provide."

"Very nice and follows thru. Glad to do business with."

"We moved all of our business policies to Chris' firm when our agent retired. They have done an amazing job in continuing great service - Marcie in his office is instrumental and quick to help answer our questions, provide documentation and ensure we are taken care of on the various policies."

"Very disappointed in State Farm as a company for refusing to insure my newly built house solely because I had 2 hail roof claims in the last 5 years. As if I have control over the weather"

"Positive/excellent corrected mileage settings"

"Excellent Service ! A++++. I wanted to change insurance companies because my prior company got out of hand with rates. Janie made the process so easy, gave me competitive quotes and made a painful process very easy. Thank you so much !"

"I have all of my insurance (home, auto, umbrella) with Chris. He has proven to be very informative and responsive. Recently we had a windshield replacement that had large scratches on the new windshield left by the vendor. They tried ghosting us but Chris worked hard to make sure they “made it right”. Chris and his team recognize the importance of having someone you trust in your corner when life requires you to call your insurance rep."

"Marcie Silvers is smart & efficient! She is a big asset for your firm."

"I recently had the pleasure of interacting with Marcie at Chris Gann State Farm insurance company, and her assistance was genuinely exceptional. She went above and beyond to help me resolve an issue I was facing with my insurance policy, and her attentive and prompt response left a lasting impression. I was particularly impressed by Marcie's quick response time. Within a short period after submitting my inquiry, she promptly replied with detailed information and additional resources to assist me further. Her prompt efficiency and dedication to resolving my concerns relieved the stress and uncertainty of the situation. Thanks to Marcie's diligence and commitment to assisting me, my insurance issue was successfully resolved promptly. I am genuinely grateful for her outstanding support and guidance. My experience with her has been nothing short of exceptional, and I am grateful to have had her assistance. I highly recommend the Chris Gann State Farm Insurance Company."

"My father added me on to his State Farm Insurance policy the day I turned 16. That was 34 years ago. State Farm has been my insurance policy provider not only for my personal and business vehicles but my home as well. Do not hesitate to reach out to them. Marcie in particular is a fantastic agent, very professional and very knowledgeable about the insurance business and knows exactly just the protection you will need. I would recommend her 10 out of 10 times!"